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Polycom 650 and BargeIn

CDE
Occasional Contributor

Polycom 650 and BargeIn

I have been trying to work with Kamailio and the new SCA module. Also trying to get barge in working. Does anyone know if the Polycom phones support the JOIN header to use for Barge in?

Anyone know if the Polycom phones do barge in without a Back to Back user agent?

Ideas to look into?

 

Thanks

 

 

Message 1 of 6
5 REPLIES 5
Polycom Employee & Community Manager

Re: Polycom 650 and BargeIn

Hello CDE,

welcome to the Polycom Community.

As far as I am aware we do support the RFC 3911 Join Header but our implementation may be based on a specific interoperability partner.

 

You would need to test this in your setup and then work with your Polycom reseller and/or Polycom support if you find any issues.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 6
CDE
Occasional Contributor

Re: Polycom 650 and BargeIn

Thank you for your reply. I see that the UC Software Admin Guide (http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/pro... in the Header Support section, lists "Join" as a supported header. Also, the UC Software Release Notes (http://downloads.polycom.com/voice/voip/uc/UC_Software_Release_Notes_4_0_4.pdf) lists under SIP 3.2.0: "47749 Support Transmission of Join Header as per RFC 3911."

 

However, when I send a test INVITE to the phone with a "Require: join" header, a SoundPoint IP 650 running UC Software 4.0.4.2906 responds that the Join header is unsupported. Does anyone know of a configuration option I need to change in order to enable this header support?

 

18:07:03.516059 IP (tos 0x60, ttl 64, id 23711, offset 0, flags [none], proto UDP (17), length 1108)
    10.252.253.71.5060 > 10.252.254.107.5060: SIP, length: 1080
    INVITE sip:6014@10.252.254.107 SIP/2.0
    Record-Route: <sip:10.252.253.71;lr=on;ftag=7FB4BD3A-229F6BE1;did=4497.c32f>
    Via: SIP/2.0/UDP 10.252.253.71;branch=z9hG4bKd797.15371ff5.0
    Via: SIP/2.0/UDP 10.252.254.115;branch=z9hG4bKd36aedd43DC5D203
    From: "1234" <sip:1234@example.net>;tag=7FB4BD3A-229F6BE1
    To: <sip:6014@example.net;user=phone>
    CSeq: 1 INVITE
    Call-ID: 201f961e-9d3d9d95-df8db498@10.252.254.115
    Contact: <sip:1234@10.252.254.115>
    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER
    User-Agent: Test
    Accept-Language: en
    Supported: 100rel,replaces,join
    Require: join
    Allow-Events: conference,talk,hold
    Max-Forwards: 16
    Content-Type: application/sdp
    Content-Length: 298
    
    v=0
    o=- 1375140666 1375140666 IN IP4 10.252.254.115
    s=Polycom IP Phone
    c=IN IP4 10.252.254.115
    t=0 0
    a=sendrecv
    m=audio 2232 RTP/AVP 9 0 8 18 101
    a=rtpmap:9 G722/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:101 telephone-event/8000
    
18:07:03.529908 IP (tos 0x0, ttl 63, id 1526, offset 0, flags [none], proto UDP (17), length 568)
    10.252.254.107.5060 > 10.252.253.71.5060: SIP, length: 540
    SIP/2.0 420 Bad Extension
    Via: SIP/2.0/UDP 10.252.253.71;branch=z9hG4bKd797.15371ff5.0
    Via: SIP/2.0/UDP 10.252.254.115;branch=z9hG4bKd36aedd43DC5D203
    From: "1234" <sip:1234@example.net>;tag=7FB4BD3A-229F6BE1
    To: <sip:6014@example.net;user=phone>;tag=4CC808AA-110813DB
    CSeq: 1 INVITE
    Call-ID: 201f961e-9d3d9d95-df8db498@10.252.254.115
    Record-Route: <sip:10.252.253.71;lr=on;ftag=7FB4BD3A-229F6BE1;did=4497.c32f>
    User-Agent: PolycomSoundPointIP-SPIP_650-UA/4.0.4.2906
    Accept-Language: en
    Unsupported: join
    Content-Length: 0

Message 3 of 6
Polycom Employee & Community Manager

Re: Polycom 650 and BargeIn

Hello CDE,

 

as already mentioned this is an implementation based on a specific interoperability partner and is not the full support of the RFC 3911.

 

I am unable to provide more details as these are usually under NDA.

 

Best Regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 6
Occasional Contributor

Re: Polycom 650 and BargeIn

Were you able to get this working?  We are looking at using the Join header and are getting an eror that the Join header is unsupported

Message 5 of 6
Polycom Employee & Community Manager

Re: Polycom 650 and BargeIn

Hello yaakov,

welcome to the Polycom Community.

as already mentioned this is an implementation based on a specific interoperability partner and is not the full support of the RFC 3911.

 

I am unable to provide more details as these are usually under NDA.

 


Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 6 of 6