We have just set up three of the Polycom IP 7000 phones for one of our offices on our Cisco Call Manager. I got the phones to register but they can't make outbound 10 digit calls. I suspect the issue is the digit map settings on the phones which are as follows:
On our Cisco system you need to dial a * to get outside dialtone.
Does anyone here on the forum understand where in the digit map I need to change the character to *?
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Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's