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Polycom 7000

Occasional Visitor

Polycom 7000

Installed polycom 7000 Soundstation on Mitel 3300 and cannot get to pass DTMF digits when going out SIP trunks. Works fine on PRI. Any suggestions? Thanks

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Polycom Employee & Community Manager

Re: Polycom 7000

Hello PHarol1,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Phone unable to send DTMF to an IVR system or how to troubleshoot DTMF issues

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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