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Polycom 7000

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Occasional Visitor

Polycom 7000

Installed polycom 7000 Soundstation on Mitel 3300 and cannot get to pass DTMF digits when going out SIP trunks. Works fine on PRI. Any suggestions? Thanks

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Polycom 7000

Hello PHarol1,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Phone unable to send DTMF to an IVR system or how to troubleshoot DTMF issues

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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