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HP Recommended

Polycom CX500 - No USB 

 

Can I call from Lync client 2013 and have my CX500 do the dialing. The customer wants to call using the Lync client but wants to use the Polycom cx500 to make the call; it's easier to call contacts from the Lync client. With the CX600, this works no problem. I'm assuming because it's connected with a USB cable, or is it possible I don't have something configured correctly with the cx500?

 

 

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