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Polycom CX5000 not booting

Occasional Visitor

Polycom CX5000 not booting


we have Polycom CX5000, but suddenly polycom not boot. The buttons are on, but screen didnt show nothing. Computer dont reconize as device.

How it repair?


Thanks for answer.

Message 1 of 2
Polycom Employee & Community Manager

Re: Polycom CX5000 not booting

Hello @Audrius ,


as this is the official Poly community we cannot discuss anything else than an RMA.


Please see => here <= for information.


Best Regards


Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2