• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi everyone and happy new year!

 

I recently purchased a Polycom D230 and I got the handset paired with the dect unit just fine. When I logged into the web interface I was surprised how much different it was. I am attempting to manually register the handset to our Freeswitch platform but I cannot find an area to add a user name and password. Is there an area like in the VVX phones 'Simple Setup' because I am unable to find it in the web interface I am under. 

 

I have a username, password and sip server and proxy.

Model :  VVX D230

Hardware Version 1.0

SoftwareVersion 7.0.0 (Build: 6932M

 

Thank you in advance

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @conmbo2 ,

 

Welcome back to the Poly Community.

I just added the information for SIP registration for ObiHai Edition Phones here:

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with an “XYZ” SIP Server?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello @conmbo2 ,

 

Welcome back to the Poly Community.

I just added the information for SIP registration for ObiHai Edition Phones here:

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with an “XYZ” SIP Server?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

This article did help me get the phone manually provisioned. 

 

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.