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‎10-01-2015 07:11 AM

HP Recommended
Is there anyone who had this problem on a Polycom Duo after 1 minute on a call the line disconnects two separate polycom doing same thing. is there a option in the polycom I'm missing.
1 REPLY 1

‎10-01-2015 07:16 AM

HP Recommended

Hello Sofia,

as already replied => here <= in your original post I can only recommend again the community's VoIP FAQ as it contains this post here:

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=

 

You may want to work with whoever provides your SIP services to troubleshoot this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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