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Polycom Duo Disconnect 1 minute

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Occasional Contributor

Polycom Duo Disconnect 1 minute

Is there anyone who had this problem on a Polycom Duo after 1 minute on a call the line disconnects two separate polycom doing same thing. is there a option in the polycom I'm missing.
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Polycom Employee & Community Manager

Re: Polycom Duo Disconnect 1 minute

Hello Sofia,

as already replied => here <= in your original post I can only recommend again the community's VoIP FAQ as it contains this post here:

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=

 

You may want to work with whoever provides your SIP services to troubleshoot this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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