Plantronics + Polycom. Now together as Poly Logo

Polycom IP 331 - config file/password encryption

Occasional Visitor

Polycom IP 331 - config file/password encryption

Hello All,

I am using polycom IP 331.


I have configured corporate directory option (with MS AD) on phone which is working fine.


In the sip.cfg LDAP parameter are mentioned including dir. corporate user and password.


Currently this password is in plain text and viewable/readable.


is there any mechanism so that  password can be encrypted ,and  it cannot be viewable/readable.?


Or any config file encrytion (like sip.cfg) will solve my issue?


I am using polycom UC software 3.2.4 currently.


Your help is appreciated.




Message 1 of 2
Polycom Employee & Community Manager

Re: Polycom IP 331 - config file/password encryption

Hello amogh ,

welcome to the Polycom Community.

This is a seriously outdated software so you may want to consider upgrading the unit.


Configuration File Encryption is possible but you need to contact Polycom support via your Polycom reseller as we need to check some of your details first before being able to share the way the configuration must be encrypted.


It has to do with export restrictions.


Another way could be to simply use a certificate and chose HTPS or FTPS as a secure communication.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2