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Polycom IP 6000 solid red lights no display


Polycom IP 6000 solid red lights no display

Polycom please advise of a fix for this.  We have had this happen to several IP6000s over the years and the aren't even more than a few years old.  Please tell me why unplugging the phone and then plugging it back in causes it to have a blank screen with solid red lights.  They are all running the 4.0.8H firmware.

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Polycom Employee & Community Manager

Re: Polycom IP 6000 solid red lights no display

Hello @derekmski,

welcome to the Polycom Community.

You already posted this and I replied already => here <= so no requirement for a double post.


Post closed.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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