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Polycom IP6000 boot issues

Occasional Visitor

Polycom IP6000 boot issues

I have 5 IP6000 SoundStation


3 of them are rev.c and 2 are rev.f


The rev.f works without problems while all the 3 rev.c has stopped to boot.

They remain with the 3 red lights flashing.

I tried to connect to different Switches or PoE Injectors and sometimes the 3 red lights remain ON instead to flash. The strange thing is that the devices were working well for many years without power off! 


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Polycom Employee & Community Manager

Re: Polycom IP6000 boot issues

Hello @VitoMattera ,


welcome to the Polycom Community.

Most likely, based on other posts here in the community, the units are defective. You may get them back for a while but this is a sign they are broken.


Not knowing the serial address of the device does not allow us to look them up and check how old they are.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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