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Polycom IP6000

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Occasional Visitor

Polycom IP6000

Hi,

 

i need a german call progress tone, the "secondaryDialTone" in spezial.

 

what features I need to provide? freq, level, daration etc

 

Best Regards

Ingo

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Polycom IP6000

Hello Ingo,

welcome to the Polycom Community.

The below is an example for an Irish secondary Dial Tone:

 

 

 <se.pat.callProg.secondaryDialTone se.pat.callProg.secondaryDialTone.name="secondary dial">
          <se.pat.callProg.secondaryDialTone.inst se.pat.callProg.secondaryDialTone.inst.1.type="chord" se.pat.callProg.secondaryDialTone.inst.1.value="spare1" se.pat.callProg.secondaryDialTone.inst.2.type="" se.pat.callProg.secondaryDialTone.inst.2.value=""></se.pat.callProg.secondaryDialTone.inst>
        </se.pat.callProg.secondaryDialTone>
        <tone.chord.callProg.spare1 tone.chord.callProg.spare1.offDur="0" tone.chord.callProg.spare1.onDur="0" tone.chord.callProg.spare1.repeat="0">
          <tone.chord.callProg.spare1.freq tone.chord.callProg.spare1.freq.1="425" tone.chord.callProg.spare1.freq.2="450" />
          <tone.chord.callProg.spare1.level tone.chord.callProg.spare1.level.1="-12" tone.chord.callProg.spare1.level.2="-12" />
          <!--in order to activate the secondary call progress tone, you need to have a comma "," in the digit map as the trigger-->
        </tone.chord.callProg.spare1>

 

 

NOTE: in order to activate the secondary call progress tone, you need to have a comma "," in the digit map as the trigger!

 


A "normal " German Dialtone for example:

 

 

<polycomConfig xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="polycomConfig.xsd">
  <tone>
    <tone.chord>
      <tone.chord.callProg>
        <tone.chord.callProg.busyTone>
			<tone.chord.callProg.busyTone.freq tone.chord.callProg.busyTone.freq.1="425" tone.chord.callProg.busyTone.freq.2="425" />
			<tone.chord.callProg.busyTone.level tone.chord.callProg.busyTone.level.1="-20" tone.chord.callProg.busyTone.level.2="-20" />
        </tone.chord.callProg.busyTone>
        <tone.chord.callProg.dialTone>
			<tone.chord.callProg.dialTone.freq tone.chord.callProg.dialTone.freq.1="425" tone.chord.callProg.dialTone.freq.2="425" />
			<tone.chord.callProg.dialTone.level tone.chord.callProg.dialTone.level.1="-12" tone.chord.callProg.dialTone.level.2="-12" />
        </tone.chord.callProg.dialTone>
		<tone.chord.callProg.ringback>
			<tone.chord.callProg.ringback tone.chord.callProg.ringback.onDur="1000"/>
			<tone.chord.callProg.ringback.freq tone.chord.callProg.ringback.freq.1="425" tone.chord.callProg.ringback.freq.2="425" />
			<tone.chord.callProg.ringback.level tone.chord.callProg.ringback.level.1="-20" tone.chord.callProg.ringback.level.2="-20" />
        </tone.chord.callProg.ringback>
      </tone.chord.callProg>
    </tone.chord>
  </tone>
</polycomConfig>


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

 

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Visitor

Re: Polycom IP6000

Hello Steffen,

 

thanks for information.

But, unfortunately, I am not an XML programmer.
Can you provide me the XML file completely available.

And at which point the comma in the digit-map has to be inserted?

 

Regards

Ingo

Message 3 of 4
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Polycom Employee & Community Manager

Re: Polycom IP6000

Hello Ingo,

I suggest you look at this FAQ post here:

 

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

Resolution: Please check => here <=

 

The above explains the digitmap and together with the Information already provided you should be able to set this up as required.

 

If you are unable to do so your Polycom reseller should be consulted for first Level support and they are able to open a Ticket with Polycom support for second level support if the unit is still in warranty.

 

Additional options are available if outside warranty via Pay per Incident.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4