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‎06-29-2012 04:06 PM

HP Recommended

I have a Polycom ip7000 that promp up prelinimary rom beta use only. Then  Initial File Error. Error 0x0

I tried install ftp file pointed to new fimware folder but seems like phone can't optain an ip number from the router. 

Do you guys have any suggestions?

1 REPLY 1

‎06-30-2012 02:15 AM

HP Recommended

Hello ,

welcome to the Polycom Community.

Polycom Beta units are the property of Polycom and must be returned to Polycom once the Beta Phase has ended.

 

You will not be able to flash a release version of our Software on this phones as these only accept beta code. You should return the unit to Polycom.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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