Plantronics + Polycom. Now together as Poly Logo

Polycom IP7000 fails to register with Freeswitch

Highlighted
Occasional Contributor

Polycom IP7000 fails to register with Freeswitch

We are facing issues registering our Polycom IP700 phones with free switch. Getting the below error 

SIP/2.0 401 Unauthorized.

 

Let us know if you need more details. Though Cisco IP Phones 7942 are fine. 

 

 

Message 1 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: Polycom IP7000 fails to register with Freeswitch

Hi @vishal suri 

 

welcome back.

 

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

 

or

 

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=

 

Best Regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2