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Polycom IP7000 fails to register with Freeswitch

Occasional Contributor

Polycom IP7000 fails to register with Freeswitch

We are facing issues registering our Polycom IP700 phones with free switch. Getting the below error 

SIP/2.0 401 Unauthorized.


Let us know if you need more details. Though Cisco IP Phones 7942 are fine. 



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Polycom Employee & Community Manager

Re: Polycom IP7000 fails to register with Freeswitch

Hi @vishal suri 


welcome back.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.


Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=




Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=


Best Regards


Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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