We have Polycom IP7000 is stuck at booting up and hanging up. It constantly shows the Polycom logo with red LED's. I tried to reset it with 1357 but nothing happens. The unit stays with the boot logo for hours and nothing is changing.
Is there anything i can do?
The MAC-adress/SN Number is below:
Serial No. Issue 64167F06887F Getting hang, Partially working sometime 64167F06786E Stuck on logo screen 64167F068726 Stuck on white screen 64167F067B20 Getting hang, Partially working sometime 64167F06A039 Stuck on white screen
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's