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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi all I have this PoliccomIP7000 

 

when the unit is powered on the lights and everything works fine

but after the power up the screen ligts up white and you cant see a thing it looks like a backlight thats on and thats it.

 

1 REPLY 1
HP Recommended

Hello Wynand.gardiner,

welcome back to the Polycom Community.

Just like I replied already to your older post => here <=

 

It is always useful to provide some kind of background information on the device.

 

  • Is this a brand new unit or a used unit?
  • If used how long have you had it?
  • PoE powered via a Switch or external Power Supply?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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