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Polycom Phones to Boot up to a Username & Password Landing Screen

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Occasional Advisor

Polycom Phones to Boot up to a Username & Password Landing Screen

Hi,

 

Is it possible for a Poly phone to land to a Username & Password screen after boot up? I'm thinking of provisioning Poly phones where the SIP server address is provided using the DHCP option, and for users to provide the username and password for the registration. 

 

Phone Basic Information
Phone Model: VVX 410
Part Number: 3111-46162-001 Rev:A
MAC Address: 00:04:F2:55:F6:E4
IP Mode: IPv4
UC Software Version: 5.9.5.0614 (SIP/UC using PDMS)
Updater Version: 5.9.7.32930

Call Platform: Cisco BroadWorks

 

Thanks.

jamimo
Message 1 of 6
5 REPLIES 5
Highlighted
Polycom Employee & Community Manager

Re: Polycom Phones to Boot up to a Username & Password Landing Screen

Hello @jamimo ,

 

Welcome back to the Poly Community.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

 

Oct 20, 2011 Question: How can I use the User Login Feature introduced in UC Software 4.0.0?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Highlighted
Occasional Advisor

Re: Polycom Phones to Boot up to a Username & Password Landing Screen

Hi Steffen,

 

Thank you for your prompt response. However, the link you provided talks about a scenario where the phone (UAC) is already registered and already has a config file from a server.

 

What I'm trying to know here is a scenario before the phone is registered to the server. So, when the phone boots up, it will acquire its IP parameters, including the provisioning server address, through DHCP. Now, the user should have a prompt on the phone screen to be able to enter the authentication credentials (username/password) for the registration to the server, without using any of the MKC shortcuts and navigating through the Settings options. 

 

Is that possible?

jamimo
Message 3 of 6
Highlighted
Polycom Employee & Community Manager

Re: Polycom Phones to Boot up to a Username & Password Landing Screen

Hello @jamimo 

 

yes simply just get the phone to use:

		prov.login.enabled="1" 

That way it will simply prompt you to log in.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
Highlighted
Occasional Advisor

Re: Polycom Phones to Boot up to a Username & Password Landing Screen

Hi Steffen,

 

I almost have this setup working. So, I have to maintain a generic user profile for the phone to be able to register automatically to the server, but not login. Then, I have to have user profiles that will be used to login. Below is my sample generic profile config.

 

<polycomConfig>
<OVERRIDES
prov.login.enabled="1"
prov.login.automaticLogout="0"
prov.login.useProvAuth="1"
prov.login.required="1"
prov.login.persistent="1"
reg.1.address="%"
reg.1.auth.userId="%"
reg.1.auth.password="%"
reg.1.displayName="%"
reg.1.server.1.address="%" />
</polycomConfig>

 

However, using the above generic profile calling Emergency 911 is still possible. Is there a way to remove that?

jamimo
Message 5 of 6
Highlighted
Polycom Employee & Community Manager

Re: Polycom Phones to Boot up to a Username & Password Landing Screen

Hello @jamimo ,

 

this now comes into support territory which I am unable to provide via the Poly community.


In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.

End Customers are usually unable to open a ticket directly with Poly support.

 

Our records show this phone was sold by SCANSOURCE INC back in 10/12/2014

As the unit is no longer within the warranty please be prepared to Pay Per Incident / PPI. This is all outlined in detail here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6