Polycom Provisioning error

[Anonymous]

Hi All,

I have provisioned a Polycom provisioning server for a new site very smilar to the working ones I did before. I can confirm that

- the FTP site works fine and I can access it from Polycom vlan and client vlan too. 

- Correct permissions are applied to the ftp folder etc 

- I have used same Master config and shared config file that I used as other sites(Double checked everything)

For some reason, polycom Trio( version 5.4.4.7511) does not get the provisioning files

000045.218|cfg |*|00|Prov|Starting to provision
000045.301|clist|4|00|dbSet::srv2mem:'0004f2fdd1d4-directory.xml' File transfer failed, trying to get local file
000045.417|clist|4|00|dbSet::load:cleared load error state m_sync=<0x40>
000045.471|clist|4|00|dbSet::srv2mem:'000000000000-directory.xml' File transfer failed, trying to get local file
000045.740|cfg |4|00|Prov|[CfgLyncSipSrvDiscover::cbFoundOption] Invalid STS-URI: '://:'

Can you please suggest what areas should I check?

[SteffenBaierUK]

Hello siptalks,

welcome to the Polycom Community.

Could you kindly post the whole log and not only what you deem to be important?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services