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Polycom RealPresence Trio 8800

Occasional Visitor

Polycom RealPresence Trio 8800

Hello guys,

We are a voice and data provider in Lithuania. Recently we're looking for new products their and functionality and in our lab is

Polycom RealPresence Trio 8800 (part number 2200-66070-019). When we were thinking about this product purchase in our lab - the partner was talking about the possibilities of this device to connect to WiFi. We're trying to find any way to do that, but no luck. In the manual we can find only the WiFi status indicator and that's all. Does anyone have this kind of experience, manual or any suggestions how to enable this feature?

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Polycom Employee & Community Manager

Re: Polycom RealPresence Trio 8800

Hello mickaitis,

welcome to the Polycom Community.

I just created this new FAQ here:


Jul 14,2017 Question:Can I enable WiFi on a Trio?

Resolution: Please check => here <=


The Screenshots are still missing but you should get the idea.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2