I am trying to enter a alpha-numeric password to a Polycom SPIP 331, but when I try to press a key multiple times for to get the specific letter/alpha-numeric character, the phone does no let it, and accept the input with the first key depress.
There is a soft-key menu for to change the entry mode that are 1->Aa, A->a1 and a->1A, but does not matter what entry mode I choose , the behavior is the same.
This issue is reproduced at the "Enter Reset Password:" prompt, at the booting process for to reset some parameters.
As mentioned the phone model is Polycom SPIP 331 (SIP Version 184.108.40.20653, BootROM 4.4.0).
Thanks in advance for any help regarding this
welcome back to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jan 5, 2012 Question: How can I add capital Letters on a SPIP320,321,330,331 and SPIP335 in the Middle of a Username or Password?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services