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Polycom SoundPoint IP 550 v4.0.X - Dual Registration

Robert R
Occasional Contributor

Polycom SoundPoint IP 550 v4.0.X - Dual Registration



I'm trying setup a phone (Polycom SoundPoint IP 550 v4.0.X) to do dual registration with voIpProt.server.# instead of reg. as voIp should be for all lines on a phone.  I've got the template files on the server and the phone is being sent those files; but I'm having trouble configuring my xml with valid information.


Does anyone have a working example using voIpProt to two different registration servers they can post?  Or is there a guide that articulates what every setting does?  ( illustrates what some but not all of the options do or a working example.  Thank you in advance,




<server voIpProt.server.1.address="" voIpProt.server.1.port="" voIpProt.server.1.transport="DNSnaptr" voIpProt.server.1.expires="" voIpProt.server.1.expires.overlap="" voIpProt.server.1.register="1" voIpProt.server.1.retryTimeOut="0" voIpProt.server.1.retryMaxCount="0" voIpProt.server.1.expires.lineSeize="30" voIpProt.server.1.lcs="" voIpProt.server.1.failOver.reRegisterOn="" voIpProt.server.1.failOver.failRegistrationOn="" voIpProt.server.1.failOver.failBack.mode="" voIpProt.server.1.failOver.failBack.timeout="" voIpProt.server.2.address="" voIpProt.server.2.port="" voIpProt.server.2.transport="DNSnaptr" voIpProt.server.2.expires="" voIpProt.server.2.expires.overlap="" voIpProt.server.2.register="1" voIpProt.server.2.retryTimeOut="0" voIpProt.server.2.retryMaxCount="0" voIpProt.server.2.expires.lineSeize="30" voIpProt.server.2.lcs="" voIpProt.server.2.failOver.reRegisterOn="" voIpProt.server.2.failOver.failRegistrationOn="" voIpProt.server.2.failOver.failBack.mode="" voIpProt.server.2.failOver.failBack.timeout="" voIpProt.server.dhcp.available="" voIpProt.server.dhcp.option="" voIpProt.server.dhcp.type="" voIpProt.server.H323.1.address="" voIpProt.server.H323.1.port="" voIpProt.server.H323.1.expires=""></server>

<outboundProxy voIpProt.SIP.outboundProxy.address="" voIpProt.SIP.outboundProxy.port="5060" voIpProt.SIP.outboundProxy.transport="DNSnaptr" voIpProt.SIP.outboundProxy.failOver.reRegisterOn="" voIpProt.SIP.outboundProxy.failOver.failRegistrationOn="" voIpProt.SIP.outboundProxy.failOver.failBack.mode="" voIpProt.SIP.outboundProxy.failOver.failBack.timeout="" />


Message 1 of 4
Polycom Employee & Community Manager

Re: Polycom SoundPoint IP 550 v4.0.X - Dual Registration

Hello Robert,

welcome to the Polycom Community.

Maybe it helps if you let us know what you are actually trying to archive with the config.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Robert R
Occasional Contributor

Re: Polycom SoundPoint IP 550 v4.0.X - Dual Registration

I'm trying to get my AudioCodes Mediant 1000 device to accept polycom phone registrations and pass them off to my IP PBX in a redundant method so the end users can continue to act in an uninterrupted way in the event of a failure.


Use cases:
SIPX(IP PBX) is working and AudioCodes is working: Phones are or can register to both, and by default all calls go through SIPX.
SIPX is not working(or unreachable) and AudioCodes is working: Phones register or are already registered with Audio Codes and calls are routed through AudioCodes and into a PSTN.  Hopefully making this as seemless as possible for end users.

SIPX is working and AudioCodes is not working: Phones register with SIPX and are routed through SIPX.  Monitoring software alerts us AudioCodes is having trouble.  Users are unaware of the failure.

SIPX is not working and Audio Codes is not working: End users angrly storm the IT data center with torches and pitchforks demanding our unconditional surrender.  I update my resume.
Message 3 of 4
Robert R
Occasional Contributor

Re: Polycom SoundPoint IP 550 v4.0.X - Dual Registration



Is what I'm trying to do strange enough that no one else has done it before?

Message 4 of 4