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Polycom Soundpoint IP 331 headset

Occasional Visitor

Polycom Soundpoint IP 331 headset



Does anyone know of a headset without a microphone for call listening:


We use: Polycom Soundpoint IP 331 phones.



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Polycom Employee & Community Manager

Re: Polycom Soundpoint IP 331 headset

Hello Ibraheem.Scope,

welcome to the Polycom Community.

On Polycom phones either the Handset, Speaker or Headset works on its own but not any mix of these.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2