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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

What ports need to be opened on the firewall for this phone to work. A new contractor has brought this phone with him and would like it to be accessilble. So it powers up and looks good, however it can't dial out. Assuming the port is blocked. Would there be any other configuration needed besides the port in the firewall?

 

Again right now I need the port numbers to open up for this phone, dont know what else would be needed to make this phone work.

 

thanks.

2 REPLIES 2
HP Recommended

Also, the Line Status info shows

 

Line 1: xxx-xxx-xxxx (not registered)

virtualpbx.net (not registered)

 

I assume because it can't connect. dont know if there is some configuration needed.

HP Recommended

Hello schust,

welcome to the Polycom Community.

I am unsure what SOftware you are currently running but the UCS 4.0.1 Admin Guide or newer that can be found => here <= shows the ports in the Table 11-3: Ports used by Polycom Phones.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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