Polycom Trio 8500 Long distance Pin Code dialing issues
I have some Polycom Trio 8500's running firmware 18.104.22.16838, i have also upgraded one to 22.214.171.12419. when i make a call the dial pad disappears and i dont have the option to dial Long distance codes or pins. is there a fix for this?
I suggest upgrade to UC Software 5.9.4 Rev AB and then you look at the post >here<
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---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's