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Polycom Trio 8800 Microsoft Teams Hybrid Line Registration

SOLVED
Niklas
Occasional Visitor

Polycom Trio 8800 Microsoft Teams Hybrid Line Registration

If I understand correctly the Polycom Trio 8800 with Software Version 5.9.0 AD does not support Hybrid Line Registration with the Microsoft Teams Profile, only with the Skype for Business Profile.
Is this correct?
Will it be possible in the future to have Microsoft Teams and a SIP line at the same time?

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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom Trio 8800 Microsoft Teams Hybrid Line Registration

Hello @Niklas ,

 

welcome to the Poly Community.

 

At present, once the Trio is in Teams mode, this is mutual exclusive.

 

Aug 09, 2016 Question:Why can Poly not discuss future software Versions within the Community?

Explanation:Poly, as a US-based company, cannot share any future release dates or new features due to the requirement of a non-disclosure agreement / NDA prior to this. Via the medium of a community forum, we are unable to do this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom Trio 8800 Microsoft Teams Hybrid Line Registration

Hello @Niklas ,

 

welcome to the Poly Community.

 

At present, once the Trio is in Teams mode, this is mutual exclusive.

 

Aug 09, 2016 Question:Why can Poly not discuss future software Versions within the Community?

Explanation:Poly, as a US-based company, cannot share any future release dates or new features due to the requirement of a non-disclosure agreement / NDA prior to this. Via the medium of a community forum, we are unable to do this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2