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Polycom Trio 8800 Poe power requirements?

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Occasional Visitor

Polycom Trio 8800 Poe power requirements?

Hi, 

 

We've just got the Polycom Trio 8800 for our office and it won't pick up the network via the LAN cable? Our Poe injector is a 48V unit, is that too low for this unit and could that be the reason it isn't connecting to the network?

 

Thanks, 

Guy

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Polycom Employee & Community Manager

Re: Polycom Trio 8800 Poe power requirements?

Hello @Guy Simonsz ,

 

Welcome to the Poly Community.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

 

Oct 01, 2018 Question: What power consumption has my Poly phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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