Polycom Trio 8800
<!-- Note: The following parameters have been excluded from the export: device.auth.localUserPassword="" device.pacfile.password="" device.net.dot1x.password="" device.wifi.wpa2Ent.password="" device.prov.lyncDeviceUpdatePassword="" device.auth.localAdvancedPassword="" device.auth.localAdminPassword="" device.loginAltCred.password="" device.logincred.password="" device.prov.password="" --> <DEVICE_SETTINGS device.set="1" device.auth.localUserPassword.set="0" device.pacfile.password.set="0" device.net.dot1x.password.set="0" device.wifi.wpa2Ent.password.set="0" device.wifi.psk.key.set="0" device.wifi.psk.key="" device.wifi.wep.key4.set="0" device.wifi.wep.key4="" device.wifi.wep.key3.set="0" device.wifi.wep.key3="" device.wifi.wep.key2.set="0" device.wifi.wep.key2="" device.wifi.wep.key1.set="0" device.wifi.wep.key1="" device.prov.lyncDeviceUpdatePassword.set="0" device.auth.localAdvancedPassword.set="0" device.auth.localAdminPassword.set="0" device.loginAltCred.password.set="0" device.logincred.pin.set="0" device.logincred.pin="" device.logincred.password.set="0" device.prov.password.set="0" device.baseProfile.set="1" device.baseProfile="Generic" device.eulaAccepted.set="1" device.eulaAccepted="1" device.prov.serverType.set="1" device.prov.serverType="HTTPS" device.dhcp.enabled.set="1" device.dhcp.enabled="0" device.net.enabled.set="1" device.net.enabled="1" device.net.ipAddress.set="1" device.net.ipAddress="10.2.1.15" device.net.subnetMask.set="1" device.net.subnetMask="255.255.255.0" device.net.IPgateway.set="1" device.net.IPgateway="10.2.1.243" device.net.ipStack.set="1" device.net.ipStack="V4Only" device.net.preferredNetwork.set="1" device.net.preferredNetwork="V6" device.net.ipv6AddrDisc.set="1" device.net.ipv6AddrDisc="DHCP" device.net.ipv6PrivacyExtension.set="1" device.net.ipv6PrivacyExtension="EUI64" device.net.ipv6Address.set="1" device.net.ipv6Address="::" device.net.ipv6ULAAddress.set="1" device.net.ipv6ULAAddress="::" device.net.ipv6LinkAddress.set="1" device.net.ipv6LinkAddress="::" device.net.ipv6Gateway.set="1" device.net.ipv6Gateway="::" device.net.vlanId.set="1" device.net.vlanId="" device.net.cdpEnabled.set="1" device.net.cdpEnabled="1" device.net.lldpEnabled.set="1" device.net.lldpEnabled="1" device.net.lldpCapabilitiesRequired.set="1" device.net.lldpCapabilitiesRequired="1" device.net.lldpFastStartCount.set="1" device.net.lldpFastStartCount="5" device.net.etherVlanFilter.set="1" device.net.etherVlanFilter="0" device.net.etherStormFilter.set="1" device.net.etherStormFilter="1" device.net.etherStormFilterPpsValue.set="1" device.net.etherStormFilterPpsValue="38" device.net.icmp.echoRepliesMask.set="1" device.net.icmp.echoRepliesMask="1" device.net.etherModeLAN.set="1" device.net.etherModeLAN="Auto" device.net.etherModePC.set="1" device.net.etherModePC="Auto" device.dhcp.dhcpVlanDiscUseOpt.set="1" device.dhcp.dhcpVlanDiscUseOpt="Fixed" device.dhcp.dhcpVlanDiscOpt.set="1" device.dhcp.dhcpVlanDiscOpt="129" device.dhcp.dhcpv6VlanDiscOpt.set="1" device.dhcp.dhcpv6VlanDiscOpt="1" device.dhcp.bootSrvUseOpt.set="1" device.dhcp.bootSrvUseOpt="Static" device.dhcp.bootSrvOpt.set="1" device.dhcp.bootSrvOpt="161" device.dhcp.bootSrvOptType.set="1" device.dhcp.bootSrvOptType="String" device.dhcp.option60Type.set="1" device.dhcp.option60Type="ASCII" device.prov.upgradeServer.set="1" device.prov.upgradeServer="" device.prov.serverName.set="1" device.prov.serverName="interop-015.zoom.us" device.prov.user.set="1" device.prov.user="64167f75625a@polycom-device" device.prov.redunAttemptLimit.set="1" device.prov.redunAttemptLimit="3" device.prov.redunInterAttemptDelay.set="1" device.prov.redunInterAttemptDelay="1" device.prov.maxRedunServers.set="1" device.prov.maxRedunServers="8" device.prov.AutoProvEnabled.set="1" device.prov.AutoProvEnabled="0" device.prov.networkEnvironment.set="1" device.prov.networkEnvironment="1" device.prov.tagSerialNo.set="1" device.prov.tagSerialNo="0" device.cma.mode.set="1" device.cma.mode="Disabled" device.cma.serverName.set="1" device.cma.serverName="" device.cma.disableTlsForDebug.set="1" device.cma.disableTlsForDebug="0" device.ntlm.versionMode.set="1" device.ntlm.versionMode="v2" device.logincred.user.set="1" device.logincred.user="" device.logincred.domain.set="1" device.logincred.domain="" device.logincred.extension.set="1" device.logincred.extension="" device.loginAltCred.user.set="1" device.loginAltCred.user="64167f75625a@polycom-device" device.loginAltCred.domain.set="1" device.loginAltCred.domain="LOCAL" device.sec.TLS.OCSP.enabled.set="1" device.sec.TLS.OCSP.enabled="0" device.sec.TLS.FIPS.enabled.set="1" device.sec.TLS.FIPS.enabled="0" device.sec.TLS.protocol.dot1x.set="1" device.sec.TLS.protocol.dot1x="TLSv1_0" device.sec.TLS.protocol.syslog.set="1" device.sec.TLS.protocol.syslog="TLSv1_0" device.sec.TLS.protocol.prov.set="1" device.sec.TLS.protocol.prov="TLSv1_0" device.sec.TLS.profile.cipherSuiteDefault1.set="1" device.sec.TLS.profile.cipherSuiteDefault1="1" device.sec.TLS.profile.cipherSuite1.set="1" device.sec.TLS.profile.cipherSuite1="" device.sec.TLS.profile.caCertList1.set="1" device.sec.TLS.profile.caCertList1="All" device.sec.TLS.profile.deviceCert1.set="1" device.sec.TLS.profile.deviceCert1="Builtin" device.sec.TLS.profile.cipherSuiteDefault2.set="1" device.sec.TLS.profile.cipherSuiteDefault2="1" device.sec.TLS.profile.cipherSuite2.set="1" device.sec.TLS.profile.cipherSuite2="" device.sec.TLS.profile.caCertList2.set="1" device.sec.TLS.profile.caCertList2="All" device.sec.TLS.profile.deviceCert2.set="1" device.sec.TLS.profile.deviceCert2="Builtin" device.sec.TLS.syslog.strictCertCommonNameValidation.set="1" device.sec.TLS.syslog.strictCertCommonNameValidation="1" device.sec.TLS.profileSelection.syslog.set="1" device.sec.TLS.profileSelection.syslog="PlatformProfile1" device.sec.TLS.prov.strictCertCommonNameValidation.set="1" device.sec.TLS.prov.strictCertCommonNameValidation="1" device.sec.TLS.profileSelection.provisioning.set="1" device.sec.TLS.profileSelection.provisioning="PlatformProfile1" device.sec.TLS.dot1x.strictCertCommonNameValidation.set="1" device.sec.TLS.dot1x.strictCertCommonNameValidation="1" device.sec.TLS.profileSelection.dot1x.set="1" device.sec.TLS.profileSelection.dot1x="PlatformProfile1" device.sec.coreDumpEncryption.enabled.set="1" device.sec.coreDumpEncryption.enabled="1" device.syslog.serverName.set="1" device.syslog.serverName="" device.syslog.transport.set="1" device.syslog.transport="UDP" device.syslog.facility.set="1" device.syslog.facility="16" device.syslog.renderLevel.set="1" device.syslog.renderLevel="4" device.syslog.prependMac.set="1" device.syslog.prependMac="0" device.sntp.serverName.set="1" device.sntp.serverName="pool.ntp.org" device.sntp.gmtOffset.set="1" device.sntp.gmtOffset="-25200" device.sntp.gmtOffsetcityID.set="1" device.sntp.gmtOffsetcityID="6" device.dns.serverAddress.set="1" device.dns.serverAddress="10.2.1.247" device.dns.altSrvAddress.set="1" device.dns.altSrvAddress="10.2.1.214" device.dns.domain.set="1" device.dns.domain="south-ways.loco" device.hostname.set="1" device.hostname="CHYTESTCONFERENCE2" device.em.power.set="1" device.em.power="1" device.prov.ztpEnabled.set="1" device.prov.ztpEnabled="0" device.prov.curlPartialFileError.enabled.set="1" device.prov.curlPartialFileError.enabled="0" device.prov.lyncDeviceUpdateEnabled.set="1" device.prov.lyncDeviceUpdateEnabled="0" device.prov.lyncDeviceUpdateUser.set="1" device.prov.lyncDeviceUpdateUser="" device.prov.lyncDeviceUpdateDomain.set="1" device.prov.lyncDeviceUpdateDomain="" device.prov.lyncDeviceUpdateExtension.set="1" device.prov.lyncDeviceUpdateExtension="" device.prov.lyncDeviceUpdatePin.set="1" device.prov.lyncDeviceUpdatePin="" device.prov.lyncDeviceUpdateCredentialType.set="1" device.prov.lyncDeviceUpdateCredentialType="1" device.prov.msrDeviceUpdatePath.set="1" device.prov.msrDeviceUpdatePath="" device.wifi.enabled.set="1" device.wifi.enabled="0" device.wifi.dhcpEnabled.set="1" device.wifi.dhcpEnabled="1" device.wifi.ipAddress.set="1" device.wifi.ipAddress="0.0.0.0" device.wifi.subnetMask.set="1" device.wifi.subnetMask="255.0.0.0" device.wifi.ipGateway.set="1" device.wifi.ipGateway="0.0.0.0" device.wifi.ipStack.set="1" device.wifi.ipStack="V4Only" device.wifi.preferredNetwork.set="1" device.wifi.preferredNetwork="V6" device.wifi.ipv6AddrDisc.set="1" device.wifi.ipv6AddrDisc="DHCP" device.wifi.ipv6PrivacyExtension.set="1" device.wifi.ipv6PrivacyExtension="EUI64" device.wifi.ipv6Address.set="1" device.wifi.ipv6Address="::" device.wifi.ipv6ULAAddress.set="1" device.wifi.ipv6ULAAddress="::" device.wifi.ipv6LinkAddress.set="1" device.wifi.ipv6LinkAddress="::" device.wifi.ipv6Gateway.set="1" device.wifi.ipv6Gateway="::" device.wifi.ssid.set="1" device.wifi.ssid="SSID1" device.wifi.ccxMandatory.set="1" device.wifi.ccxMandatory="0" device.wifi.acMandatory.set="1" device.wifi.acMandatory="0" device.wifi.dot11n.enabled.set="1" device.wifi.dot11n.enabled="1" device.wifi.securityMode.set="1" device.wifi.securityMode="None" device.wifi.wep.authType.set="1" device.wifi.wep.authType="OpenSystem" device.wifi.wep.keyLength.set="1" device.wifi.wep.keyLength="40bit" device.wifi.wep.defaultKey.set="1" device.wifi.wep.defaultKey="1" device.wifi.wep.encryptionEnabled.set="1" device.wifi.wep.encryptionEnabled="1" device.wifi.psk.keyType.set="1" device.wifi.psk.keyType="1" device.wifi.wpa2Ent.method.set="1" device.wifi.wpa2Ent.method="EAP-PEAPv0-MSCHAPv2" device.wifi.wpa2Ent.user.set="1" device.wifi.wpa2Ent.user="PlcmSpIp" device.wifi.wpa2Ent.anonid.set="1" device.wifi.wpa2Ent.anonid="PlcmSpIp" device.wifi.wpa2Ent.caCert.name.set="1" device.wifi.wpa2Ent.caCert.name="" device.wifi.wpa2Ent.clientCert.name.set="1" device.wifi.wpa2Ent.clientCert.name="" device.wifi.wpa2Ent.eapFast.inBandProv.set="1" device.wifi.wpa2Ent.eapFast.inBandProv="0" device.wifi.wpa2Ent.roaming.set="1" device.wifi.wpa2Ent.roaming="OKC" device.wifi.radio.band2_4GHz.enable.set="1" device.wifi.radio.band2_4GHz.enable="1" device.wifi.radio.band5GHz.enable.set="1" device.wifi.radio.band5GHz.enable="1" device.wifi.country.set="1" device.wifi.country="XT" device.net.dot1x.enabled.set="1" device.net.dot1x.enabled="0" device.net.dot1x.method.set="1" device.net.dot1x.method="EAP-MD5" device.net.dot1x.identity.set="1" device.net.dot1x.identity="" device.net.dot1x.anonid.set="1" device.net.dot1x.anonid="" device.net.dot1x.eapFastInBandProv.set="1" device.net.dot1x.eapFastInBandProv="0" device.ipv6.icmp.genDestUnreachable.set="1" device.ipv6.icmp.genDestUnreachable="1" device.ipv6.icmp.echoReplies.set="1" device.ipv6.icmp.echoReplies="1" device.ipv6.icmp.ignoreRedirect.set="1" device.ipv6.icmp.ignoreRedirect="1" device.ipv6.icmp.txRateLimiting.set="1" device.ipv6.icmp.txRateLimiting="1000" device.auxPort.enable.set="1" device.auxPort.enable="1" device.icmp.ipv4IcmpIgnoreRedirect.set="1" device.icmp.ipv4IcmpIgnoreRedirect="1" device.spProfile.set="1" device.spProfile="Default" device.mac.hide.set="1" device.mac.hide="0" device.pcc.enabled.set="1" device.pcc.enabled="0" device.pcc.url.set="1" device.pcc.url="" device.firstBoot.enabled.set="1" device.firstBoot.enabled="0" device.serial.enable.set="1" device.serial.enable="1"
Solved! Go to Solution.
Hello @OutWest ,
welcome to the Poly Community.
Your logs show:
0516114115|cfg |*|00|Prov|Succeeded updating file http://downloads.polycom.com/voice/software/Polycom_UC_Software_5_7_1_4095_AA_Trio8800_release/3111-65290-001.sip.ld
This is the reason the unit is downgrading to 5.7.1
Is this a Zoom Provisioned Unit as if yes then they control the release.
If you find issues with the Image they provision please work with Zoom support on this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Hello @OutWest ,
welcome to the Poly Community.
Your logs show:
0516114115|cfg |*|00|Prov|Succeeded updating file http://downloads.polycom.com/voice/software/Polycom_UC_Software_5_7_1_4095_AA_Trio8800_release/3111-65290-001.sip.ld
This is the reason the unit is downgrading to 5.7.1
Is this a Zoom Provisioned Unit as if yes then they control the release.
If you find issues with the Image they provision please work with Zoom support on this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Steffan you are correct. They control the release version and the units will self downgrade to their supported version. My apologies for not updating and closing this. Thanks