Hi, Just trying to setup Polycom Trio before delivering to the customer. I have read the manual on setting up Skype
Says Click Sign in (Button is not there) other option Click settings, Features, Microsoft Skype for Business.
I can see Settings, Features but no Skype for Business. All I have is Do not disturb, Forward, Removable Storage Media and Voicemail.
I have alsowatched a utube video showing the Sign in button on the front screen again this is not there.
Can someone assist please :)
welcome to the Polycom Community.
It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Read First"
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here
Most likely you have purchased a unit without LYNC or Skype for Business Licence on it so therefore you need to:
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services