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Polycom VV250 need for internet access

Ricardo Arneaud
Occasional Visitor

Polycom VV250 need for internet access

Hi Guys, 

 

We are rolling out some Polycom VVX250 handsets in our organization and may require some Firewall Configs to allow internet traffic to and from the handsets. 

 

My question on this forum is: Under what circumstances would a VVX250 unit need Internet Access? Off the top of my head i'm thinking:

1. Firmware Upgrades

2. Team Integration

3. Register with Online SIP Server 

 

 

THX.... 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom VV250 need for internet access

Hello @Ricardo Arneaud ,

 

Welcome to the Poly Community.

Our public FAQ contains this:

 

Jan 21, 2014 Question: What Ports / Protocols are being used / need to be open in a Firewall?

Resolution: Please check => here <=

 

  • For Firmware we use HTTP
  • For openSIP, we usually use port 5060 and Skype for Business on Premise 5061
  • The RTP range is covered in the FAQ

I am unsure what you mean by Teams as these Phones cannot register to Skype for Business online via the 3PIP gateway.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Ricardo Arneaud
Occasional Visitor

Re: Polycom VV250 need for internet access

Hi Steffen,

 

Thanks for the feedback regarding the ports to open on our FW. 

 

The other part of the question was "Under what circumstances will the VVX250s need to access the Internet?" 

 

 

Regards

Ricardo 

 

 

 

 

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom VV250 need for internet access

Hello @Ricardo Arneaud ,

 

As already stated for Firmware updates as an example. I could also imagine you want to use the paid service of PDMS-E to have an overview of your devices and manageability or the free Lens service.

 

Both of these use 443 from memory.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4