We want to use a Polycom VVX 300 phone as a receptionist phone. Here is the situation:
1. The receptionist is in a call.
2. The receptionist wants to transfer the call.
3. A new call comes in, a popup is displayed and the soft buttons change. Also the transfer button is not working.
The popup also blocks the list of calls displayed.
Can we disable the popup 1nd/or soft button change ?
again, as in your prior post, to my knowledge this is currently not possible.
The 2nd caller information is displayed for around 10 seconds and then disappears providing access to the 1st call to transfer or any other action.
You can then toggle between the two calls.
To change this current behavior would require a feature request.
The community's VoIP FAQ contains this post here:
Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
>The 2nd caller information is displayed for around 10 seconds
This is not configurable as well?