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Polycom VVX 411 and VVX 311 custom ringtone limitation

Frequent Advisor

Polycom VVX 411 and VVX 311 custom ringtone limitation



We are trying to add Custom Ringtone into our Polycom VVX 411 and VVX 311. It seem we hit a limit after six custom ringtone. Is there a hard limit on the number of custom ringtone we can load into a VVX phone ?


Thx !

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Polycom Employee & Community Manager

Re: Polycom VVX 411 and VVX 311 custom ringtone limitation

Hello @DavidG ,


welcome back to the Polycom Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.


Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=


The size limitations are listed in the admin guide and in the above FAQ.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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