I am having trouble using my Polycom business phone. Every time I dial out, the phone crashes and reboots itself. What can I do? Can you share with me some step by step instructions?
welcome to the Polycom Community. I have moved your post from the one you had replied.
It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes.
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here
Please also ensure that you provide the phone type you are using as you replied initially to a VVX500 post.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services