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Polycom VVX , BToE connector and password with french car

Esab14
Visitor

Polycom VVX , BToE connector and password with french car

Hi,

 

We are using Polycom VVX310 and BToE 2.1.0.

 

We discovered today that when a user try to login using BToE connector, the login failed if the user has french accent or french specific car in his password. ( exemple: ç à )

 

We don't know how to solve this except ask user to change his password without ç, à , ...

 

Regards.

 

Eric.

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom VVX , BToE connector and password with french car

Hello Eric,

welcome to the Polycom Community.

I believe we have already identified this but it requires a new Version of BToE and also UCS for the Phone.

 

In order to verify this please raise this with your Polycom reseller and quote 1-492066881

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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