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Polycom VVX Expansion Module

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Occasional Visitor

Polycom VVX Expansion Module

Hi, I have a Polycom VVX 300 and I also have the 40 line expansion module. I am looking for the little metal bracket and screws that connects the two together.  HELP!

 

John

Message 1 of 7
6 REPLIES 6
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Polycom Employee & Community Manager

Re: Polycom VVX Expansion Module

Hello @JMackey9423,

welcome to the Polycom Community.

Is this a brand new unit as all the relevant parts should come with it.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 7
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Occasional Visitor

Re: Polycom VVX Expansion Module

This is not new. A client I have has the phone and expansion module and would like to connect them. They need the bracket and I cannot find them to purchase anywhere.
Message 3 of 7
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Occasional Visitor

Re: Polycom VVX Expansion Module

Dear Steffen Baier - I am in the same situation - I am looking for metal brackets to connect my new color VVX expansion module. The bracket and the screws did come with the module, but we lost it during the move to a new office. Please let me know where I can buy it. 

Thank you!

Message 4 of 7
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Polycom Employee & Community Manager

Re: Polycom VVX Expansion Module

Hello @GKUCHER 

 

there is no separate SKU for this so I am checking with the product manager on this.

 

Best Regards

 

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 7
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Occasional Visitor

Re: Polycom VVX Expansion Module

Hi Steffen Baier - 

I keep refreshing this page, hoping to see a follow up... Nothing so far.

Gene

Message 6 of 7
Highlighted
Polycom Employee & Community Manager

Re: Polycom VVX Expansion Module

Hello @GKUCHER 

 

I believe we have added this so the next pricelist update in May should have the below:

 

Part Number Descrtiption Amount
 1342-46314-001 BRKT,METAL,VINO EM   1  
 1601-46315-001 SCR,THUMB,VINO EM  

2

 

Best Regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 7 of 7