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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi, I have a Polycom VVX 300 and I also have the 40 line expansion module. I am looking for the little metal bracket and screws that connects the two together.  HELP!

 

John

6 REPLIES 6
HP Recommended

Hello @JMackey9423,

welcome to the Polycom Community.

Is this a brand new unit as all the relevant parts should come with it.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended
This is not new. A client I have has the phone and expansion module and would like to connect them. They need the bracket and I cannot find them to purchase anywhere.
HP Recommended

Dear Steffen Baier - I am in the same situation - I am looking for metal brackets to connect my new color VVX expansion module. The bracket and the screws did come with the module, but we lost it during the move to a new office. Please let me know where I can buy it. 

Thank you!

HP Recommended

Hello @GKUCHER 

 

there is no separate SKU for this so I am checking with the product manager on this.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen Baier - 

I keep refreshing this page, hoping to see a follow up... Nothing so far.

Gene

HP Recommended

Hello @GKUCHER 

 

I believe we have added this so the next pricelist update in May should have the below:

 

Part Number Descrtiption Amount
 1342-46314-001 BRKT,METAL,VINO EM   1  
 1601-46315-001 SCR,THUMB,VINO EM  

2

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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