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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Hi Guys,

 

I have a case open with Polycom but it's dragging so I wanted to post here in case anyone else has ran into this issue before.

 

I am using Polycom VVX phones (5.0.2). with Microsoft Lync, all is working fine except getting location using LLDP-MED and Set-CSLISSwitch.

 

Now, my CX devices and Windows 8 clients are working correctly so I know that my Lync configuration is good.

 

Has anyone else gotten a VVX phone to pick up the location via switch (rather than subnet)?

 

Thanks

Curtis

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Polycom has provided us with a test build for 5.1.1.xxxx and it fixes the issues when setting Lync location via the Set-CsLisSwitch command. 

 

If anyone else has this issue with Lync and VVX phones, please contact Polycom Support for a hot fix. 

View solution in original post

3 REPLIES 3
HP Recommended

Hello Curtis,

welcome back to the Polycom Community.

Could you be so kind and follow up your old post => here <= ?

 

In addition what is the Polycom Service reference for this issue beginning with 1- ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

Hi Guys,

 

This has been confirmed a bug by Polycom support. Currently, the VVXs cannot get Location from Lync if you use the Set-CSLISSwitch command. Until a fix is released, the work around is to use subnets or attemp to use config files from your central provision server to set location to phones.

 

Polycom SR # is 1-546297545

 

Thanks

Curtis

HP Recommended

Polycom has provided us with a test build for 5.1.1.xxxx and it fixes the issues when setting Lync location via the Set-CsLisSwitch command. 

 

If anyone else has this issue with Lync and VVX phones, please contact Polycom Support for a hot fix. 

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