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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-13-2015 08:21 AM

HP Recommended

Currently running UCS 5.0.0. Please confirm if paging channel 1 is being configured if we still required to subscribe for this channel or the channel 1 is subscribed by default.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2015 09:11 AM

HP Recommended

Hello Jam,,

welcome back to the Polycom Community.

Activating the Page functionality automatically subscribes to the channel one as you can verify by checking the web interface.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
10 REPLIES 10

‎02-13-2015 09:11 AM

HP Recommended

Hello Jam,,

welcome back to the Polycom Community.

Activating the Page functionality automatically subscribes to the channel one as you can verify by checking the web interface.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-17-2015 01:52 PM

HP Recommended

Thanks for the assistance, checked the web interface and confirmed by default channel one is always scubcribed by default

Was this reply helpful? Yes No

‎03-09-2016 07:44 AM

HP Recommended

Hi!

I just got the VVX500 installed in our office. I wanted to see if there was a way to page a specific extension. if there was a specific number I needed to dial before dialing the extension

 

Thanks!

Was this reply helpful? Yes No

‎03-09-2016 10:15 AM

HP Recommended

Hello bioassayworks,

welcome to the Polycom Community.

Paging / PTT is one to many and you can select which phone should "listen" to what channel

 

Its described here:

 

 Jan 21, 2014 Question: How can I use PTT / Push To Talk / Paging / Page ?

Resolution: Please check => here <=

 

What you are most likely after is this:

 

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-22-2017 03:01 PM

HP Recommended

Hi,

 

I am trying the multicast paging with polycom IP 670 provisioned with Vodia PBX, the phone gets all the multicast details from the Vodia PBX but, it cannot page IN. The paging OUT works fine. Anybody can help?

Was this reply helpful? Yes No

‎09-23-2017 05:13 AM

HP Recommended

Hello sapinpchhajed,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

Maybe post a backup of your configuration to start with?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-25-2017 12:56 PM

HP Recommended

Hi,

 

Apology for the lack of detail. I am using the firmware version 4.0.12.0926 on my IP 670 phone. I tried manually and auto-provisioning the phone to the PBX. None helps.

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‎09-25-2017 02:17 PM

HP Recommended

Hello sapinpchhajed,

still no backup or nothing.

 

If you struggle with this please open a support ticket.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. End Customers are usually unable to open a ticket directly with Polycom support.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-25-2017 02:36 PM

HP Recommended

Hi,

 

I am an end user and all i am looking for from you is a simple document or a webpage you must be having (which i am unable to find) for how to setup a multicast paging MANUALLY. Can you please help me with it?

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