I have a strange problem I am hoping to get some help on. Asterisk server with VVX Polycoms attached all works fine except a call park feature if you do it twice.
Problem - When you press Park with the below it will place the call into a parking lot and anounce the space. If you pick the call and talk to them and need to park them again; upon pressing the Park softkey again it will dial "7;/".
<polycomConfig> <reg reg.1.lineKeys="2"></reg> <park feature.enhancedFeatureKeys.enabled="1" softkey.1.enable="1" softkey.1.use.active="1" softkey.1.label="Park" softkey.1.insert="4" softkey.1.action="$FTransfer$$FDialpad7$$FDialpad0$$FDialpad0$$FDialpadPound$$Cp4$$Chu$"/> </polycomConfig>
This is keeping the phone user to be able to place a caller in Park multiple times and messing up the way they do business.
I have researched something about stickykeys and this may be it but I do not know how to put this into the programming to make the syntax work.
any help would be greatly appreciated.
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Most likely we would need to look at this.
In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.
End Customers are unable to open a ticket directly with Polycom support.
If this is some sort of an Internet discounter providing your MAC address or your Polycom devices serial will enable us to look up who would be able to support you. This may not be who you purchased the Polycom device from.
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