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Polycom VVX300 Voicemail Timestamp Question

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Polycom VVX300 Voicemail Timestamp Question



My company has an office where a number of VVX300's have been deployed, and a general question has been raised by staff in that location I'm not sure how to answer (I'm in an office states away without access to a device to test). I've checked numerous PDFs and have also watched a series of videos pertaining to said devices in an attempt to understand more. I'm trying to figure out what steps would I need to take to enable an audible timestamp of sorts for voicemail messages.




Joe Schmoe accesses his voicemail after dialing in, but as the voicemail message plays- there is no audible notation of what time/date the call came in at. He's able to retrieve voicemails sequentially, but the lack of a date/time of the call having been provided is giving him extra difficulty when it comes to responding to said voicemails. Did the call come in the early morning? Was it while he was out at lunch, or was it after business hours? If the community has an answer for this I'd be forever thankful, as I've just about exhausted my options. If it can't be done with this model phone that would be fine too, I just need a concrete answer.


Thanks in advance!

Message 1 of 2
Polycom Employee & Community Manager

Re: Polycom VVX300 Voicemail Timestamp Question

Hello @Digital1426,


welcome to the Polycom Community.

Please check this example => here <= for an explanation that this has nothing to do with a Polycom phone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2