I feel i have been misold my cloud phone system which I use for a small business application by BT. I have tried to take up the matter with them but they are not interested so Polycom are my last resort before I go back to go old ISDN and my little exchange.
I have a small retail shop with three cloud phone lines (no computers on them) and the problem is that on the display I can only see the numbers that are dialing me and not names which are stored in my cloud phone system.
I have over 300 names and number we use regularly and I do not fancy punching them in one by one into three phones. It would take forever and ever....
BT have told me it is not possible, my ISDN setup worked fine.
This is a backwards step in my opinion and I hope that polycom have a solution that will allow me to import a csv or equivalent into each phone ?
Also I pay for 10 numbers (we use this for marketing purposes) but I cant get the phone to tell me which line has been dialed without disabling the CLI feature ...
it really has gone backwards and not forwards in terms of technology, I had a mobile 20 years ago that displayed who was calling me....
have I got the wrong phones ?
Any ideas polycom users ?
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The community's VoIP FAQ contains this post here:
Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?
Resolution: Please check => here <=
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