welcome to the Polycom Community.
The community's VoIP => FAQ <= contains this post here:
Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
please ensure you read the quoted post from the beginning:
Above explains how to utilize additional ringtones.
I have been trying to add custom rington using web interface, and finally figured out exactly how to -
Trust me, i tried a lot many ways, but this is the only way!!
I hope someone could get help from what i discovered!! Please acknowledge it if you can.
...I registered JUST to be able to reply to you, but it looks like it didn't made it the 1st time, so here it is :
THANK YOU SO MUCH !!!!!
Dude , I spent hours and hours browsing forums , tried A BUNCH of both Online dedicated tools and locally installed tools without success, until I ended up here and saw your post !!
your method worked like a charm , on 1st try ! The program you are refering to is a Demo version , which is limited to 30 file conversion ( might worth mentionning it ) , but was plenty enough for me, as I wanted to convert only one ring tone.
Excellent mini-tutorial you wrote here as well !!! All in all , I totally confirm your method is working for me !!
phone detail : POLYCOM IP 335 , ring tone sent using web interface.
want a beer ? this one is on me !!
Martin , Montreal, Qc
If you happen to be working on a Mac or in Linux, I'd suggest using Audacity instead. It's cross-platform, open-source freeware. I use it to create custom ringtones on my Mac.
You create a new project, set the "Project Rate" (lower left-hand corner of the window) to 8000, go to tracks>Add New>Mono Track, and import an audio file.
Once you've edited it or whatever, go to File>Export Audion... and choose File Type "WAV (Microsoft) signed 16-bit PCM".
It might be slightly different in Windows or Linux, but the parameters are the same.
It's also worth noting that you can use the sox utility on *nix:
sox ringtone.wav -r 16000 -c 1 -b 16 ringtone_16000_mono_16bit.wav
The above will convert the input file to a 16KHz-sample-rate 16-bit mono wav file that is compatible with Poly phones. The input file doesn't need to be a wav. It can be any audio format that sox recognizes (which is most of them).