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Polycom VVX300 and custom ringtones

Advisor

Polycom VVX300 and custom ringtones

Im wondering is it anyway possible to get custom ringtones on the Ploycom VVX300 please.

Message 1 of 8
7 REPLIES 7
Polycom Employee & Community Manager

Re: Polycom VVX300 and custom ringtones

Hello Paddy,

welcome to the Polycom Community.

The community's VoIP => FAQ <= contains this post here:

 

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 8
Advisor

Re: Polycom VVX300 and custom ringtones

No im talking custom wav ringtones

Message 3 of 8
Polycom Employee & Community Manager

Re: Polycom VVX300 and custom ringtones

Hello Paddy,

 

please ensure you read the quoted post from the beginning:

 

 

Above explains how to utilize additional ringtones.

 

Best Regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 8
Advisor

Re: Polycom VVX300 and custom ringtones

Thanks for the replies so far but can I ask how much memory is on these phones?

Message 5 of 8
Highlighted
Occasional Visitor

Re: Polycom VVX300 and custom ringtones

I have been trying to add custom rington using web interface, and finally figured out exactly how to -

  1. Download the ringtone (.mp3 or .wav or any other audio format)
  2. Go to http://audiotool.net/mp3converter/index.htm this website (it is very safe), and download the converter
  3. It takes 5 seconds to download, and open the converter
  4. Go to Settings,

    Capture_01.PNG
  5. select OUTPUT FORMAT of WAV and select QUALITY - change it to CUSTOM, change FREQUANCY to 8000, CHANNELS to MONO, OUTPUT to A_LAW and OK
    Capture_02.PNG
  6. Add the ringtone, 
    Capture_03.PNG
  7. Rightclick the ringtone, and CONVERT TO - .WAV, and it will download it to your computer (in music folder probably)
    Capture_04.PNG
    Capture_05.PNG
  8. Go to web IP interface, go to PREFERENCE, RINGTONES, and upload it.

Trust me, i tried a lot many ways, but this is the only way!! 

 

I hope someone could get help from what i discovered!! Please acknowledge it if you can.

 

Thanks!!

Message 6 of 8
Occasional Visitor

Re: Polycom VVX300 and custom ringtones

...I registered JUST to be able to reply to you,  but it looks like it didn't made it the 1st time,  so here it is : 

  THANK YOU SO MUCH  !!!!!

 

Dude ,  I spent hours and hours browsing forums , tried A BUNCH of both Online dedicated tools and locally installed tools without success,  until I ended up here and saw your post !!

 

  your method worked like a charm ,  on 1st try  !   The program you are refering to is a Demo version , which is limited to 30 file conversion ( might worth mentionning it ) ,  but was plenty enough for me, as I wanted to convert only one ring tone.

Excellent mini-tutorial you wrote here as well !!!     All in all , I totally confirm your method is working for me !!

  phone detail :   POLYCOM IP 335 ,  ring tone sent using web interface.

  want a beer ?   this one is on me !!  
Cheers !!

 

Martin , Montreal, Qc

Message 7 of 8
Occasional Visitor

Re: Polycom VVX300 and custom ringtones

If you happen to be working on a Mac or in Linux, I'd suggest using Audacity instead. It's cross-platform, open-source freeware. I use it to create custom ringtones on my Mac.

 

You create a new project, set the "Project Rate" (lower left-hand corner of the window) to 8000, go to tracks>Add New>Mono Track, and import an audio file.

 

Once you've edited it or whatever, go to File>Export Audion... and choose File Type "WAV (Microsoft) signed 16-bit PCM".

 

It might be slightly different in Windows or Linux, but the parameters are the same.

Message 8 of 8