Plantronics + Polycom. Now together as Poly Logo

Polycom VVX300

Occasional Visitor

Polycom VVX300



We have a VOIP system using Polycom VVX300.  Yesterday we experienced a power outage, and this morning one of the phones had not booted up correctly (all others were up without problems).  All the lights (including the display) are flashing in sync.  Buttons are unresponsive and there is no dial tone.  The (flashing) display is blank--no error messages or other text.


We've tried switching cords, unplugging the phone completely and plugging back in, unplugging the phone and letting it sit for 30 minutes and replugging....  We're not sure what else to do to fix this.


Message 1 of 2
Polycom Employee & Community Manager

Re: Polycom VVX300

Hello psbcg,

welcome to the Polycom Community.

This sounds like the unit is defective. Please contact your Polycom reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2