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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Can anyone tell me what the default MTU size is on a Polycom VVX310?

 

Thanks, Ang 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Ailegna5,

welcome to the Polycom Community.

Such information can be found in the Admin Guide as an example UC Software 5.5.0 on page 338

 

<net/>

 

The default is 1496 but it can be changed from 800-1500 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello Ailegna5,

welcome to the Polycom Community.

Such information can be found in the Admin Guide as an example UC Software 5.5.0 on page 338

 

<net/>

 

The default is 1496 but it can be changed from 800-1500 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you. We are trying to see if changing the MTU size on the phone itself will help an issue we are seeing. We have about 5-6 connected via a VPN tunnel and we cannot get them to pull down any changes that are pushed to them over this tunnel.  If they are in house (in the office) they are updating as expected. The network engineer thinks if we can adjust these 5 phone's MTU size to 1360 that we can stop this behavior. 

 

Ang

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