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Polycom VVX500 BLF

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NMT1147
Occasional Contributor

Polycom VVX500 BLF

We have a Polycom VVX500 that is on version 5.1.1.3331 and  we have monitored extensions.  We want to  silence alerts and not show the screen of the number on a Polycom VVX500 when an extension that is being monitored is called?
I set up the following parameters

 

Parameter: BLF_Monitor_Display
ApplyingTo: Polycom*
DefValue: Dont_Display
<attendant attendant.behaviors.display.spontaneousCallAppearances.normal="0" attendant.behaviors.display.spontaneousCallAppearances.automata="0"
/>**END_SIPPS_VALUE**
Value: Display
**END_SIPPS_VALUE**

This is supposed to allow only the LED and line icon next to the monitored users name to change and all the attendant ringtones are disabled.


After implementing the above , the LED and line icon do not change, it appears to just turn everything off.


Does anyone know how I can silence alerts and not show the screen on the extension being monitored but allow the led or line icon to show when a call comes in ?

 

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom VVX500 BLF

Hello NMT1147,

welcome back to the Polycom Community.

Did my reply to your first post  => here  <=help you ?

If yes please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

 

To answer your new query UC Software 5.1.1 is no longer supported. Please use a current software like 5.1.3, 5.2.3 or 5.3.0

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom VVX500 BLF

Hello NMT1147,

welcome back to the Polycom Community.

Did my reply to your first post  => here  <=help you ?

If yes please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

 

To answer your new query UC Software 5.1.1 is no longer supported. Please use a current software like 5.1.3, 5.2.3 or 5.3.0

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2