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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Polycom VVX500

Firmware: 4.1.3

Bluetooth Headset: Plantronic Voyager Pro UC V2

 

Bluetooth Headset paired with Polycom phone

When bluetooth headset is out of the range, it says 'PC disconnected' from headset

When it comes back within the range, it says 'PC connected', then it initiate a new call automatically.

 

This doesn't happen to the older firmware 4.0.2

 

1 REPLY 1
HP Recommended

Hello AmcomIPTel,

welcome back to the Polycom Community.

As this is clearly a support issue, and I did quickly check internally and could not find anything similar, please go ahead and report this via your Polycom reseller and/or Polycom support directly.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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