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Polycom and Broadsoft Common Group Contact List

Occasional Contributor

Polycom and Broadsoft Common Group Contact List

Hi Support team,


We are  using Polycom VVX 400,300,500,600,310,410  IP terminals.

Our Network provider is Broadsoft UK. 

There is contact list called Group Common Contact List on Broadsoft, How we can show this contact in our Polycom terminals ?

like we  have broadsoft Directory option for enterpries contacts.





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Polycom Employee & Community Manager

Re: Polycom and Broadsoft Common Group Contact List


Certain features only work with certain software versions and as you have not posted your currently being used version I can only advise you to check the latest publicly available release notes and/or work directly with Broadsoft support

Replied via a mobile device
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2