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Polycom configuration

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Occasional Contributor

Polycom configuration

we would like to remove the display menu items - settings, messages, emergency, applications, directories.

We tried the following options but we were unsuccessful.

 

feature.enhancedFeatureKeys.enabled="1"
softkey.feature.Messages="0"
softkey.feature.Directories="0"
softkey.feature.Applications="0"


Phone Information
-------------------
Phone Model VVX 500
UC Software Version 5.2.5.0639
Updater Version 5.4.5.0612

Message 1 of 7
6 REPLIES 6
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Polycom Employee & Community Manager

Re: Polycom configuration

Hello Madhu0204,

welcome to the Polycom Community.

 

None of the above parameters stated by yourself exist and you can easily verify this checking the Admin Guide matching your software version.

 

In addition the community's VoIP FAQ contains this post here:

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=

 

Chacking against the XSD file would also verify if this parameters exist.

 

You need to go ahead and open a Feature Request if you want to remove these.

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 7
Highlighted
Polycom Employee & Community Manager

Re: Polycom configuration

Hello Madhu0204,

just to elaborate more on this

The community's VoIP FAQ contains this post here:

Aug 19, 2015 Question:Can I customize the Home Screen?

Resolution: Please check this post => here <=

 

The above was added in UC Software 5.3.0 so if you upgrade your phone to a currently supported version you will be able to archive what you are after.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 7
Highlighted
Occasional Contributor

Re: Polycom configuration

Hi Steffen Baier,

 

Thanks for your quick reply. We would like to remove the menu options  refer the attached screenshot. Please confirm that whether can we remove these menus or not? If yes share the procedure.

 

Regards,

Madhu

Highlighted
Polycom Employee & Community Manager

Re: Polycom configuration

Hello Madhu0204,

can I kindly ask you to read my reply above yours ?

 

All your questions are answered in that FAQ post.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 7
Highlighted
Occasional Contributor

Re: Polycom configuration

 

Sorry Steffen its little confusing for me at first instance you had noted removing the display (settings, directories etc..) is a future request and the other note is that FAQ's have got solution( I am not able to find any related article). It will be great if you could clarify.If its a future request please let us know how to raise a request to Polycom.

Message 6 of 7
Highlighted
Polycom Employee & Community Manager

Re: Polycom configuration


@SteffenBaierUK wrote:

Aug 19, 2015 Question:Can I customize the Home Screen?

Resolution: Please check this post => here <=

 

 


I got the part with the feature request wrong. Please see the above FAQ which outlines what you can remove and how.

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 7 of 7