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Polycom cx500 - prevent students from using the phone

Occasional Visitor

Polycom cx500 - prevent students from using the phone

Hi all,


I want to put a communal cx500 phone in an area in which students will be walking past and I want to prevent them from making any phone calls.

Besides signing out and then signing into the phone when staff want to use it, is there a way to have it signed in all the time but require a pin before dialing out?



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Polycom Employee & Community Manager

Re: Polycom cx500 - prevent students from using the phone

Hello SebD,

welcome to the Polycom Community.

Microsoft LYNC offers the Enforce Phone Locking functionality. This can be enforced for individual phones or a whole campus.


There is a timer that can be set to lock a phone automatically or a user can manually use the menu and lock / unlock the phone.


For more information a Microsoft community should be consulted.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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